Professional Services Engineer



Our clients are predominantly business owners who are focused on ensuring their day-to-day operations perform as they should, I.T, networks, systems, and cybersecurity are generally not something they have time to consider and that is where we step in. We manage all the I.T. requirements so that people don’t have to worry about whether their data and systems are protected.

The Role

You must have excellent thorough experience with Microsoft i.e., Active Directory, Office365, Windows 10, Firewalls, Networking. This opportunity which will give you training, experience, and allow you to follow the eventual path higher level IT Engineer work where you will work on interesting projects. This is part of a professional services team working primarily on project-based work. The small team works very well together, and has a wonderful atmosphere, therefore the client wants a good Helpdesk IT Support Engineer who has a great attitude and ambitions to get to the next level. As an IT Engineer, you will need to have at least 2 – 3+ years current experience in 2nd level technical support, helpdesk and remote support work within a Microsoft environment using Windows 10, Office365, Active Directory with an interest in networking. 

Required

4 + Years’ Experience in an IT Engineer, IT Field Engineer, with proven experience within a Microsoft environment

Ability to work on Multiple Customer sites on a Project-by-project basis

IT skills Microsoft related e.g., Office 365, windows etc.

Windows 10

Office 365

Active Directory, DNS, DHCP

Firewalls, switches, access points including VLAN’s and VPN

Azure knowledge is a bonus

Excellent people, communication, customer service skills

Based in Ireland right now, and legal to work here

Good English with excellent communication skills

Qualifications and Personal Skills

IT Certifications – MCP, MCSA, 

Excellent organizational and interpersonal skills

Proven team player

Customer focused with a proven track record in your current role

Self-motivated with an ability to work in teams

Be enthusiastic, ambitious, and keen to learn new skills with a positive attitude

Able to prioritise, delegate and execute tasks in a high-pressure environment

Some technologies Nostra work with

Office 365 (Exchange, SharePoint, Teams, EMS, Security & Compliance), Azure (AD, migrate, Backup, DR, WVD, SQL, Apps, monitor), SonicWALL (firewalls, access points, NSM, CAS), Aruba (gateways, switches, access points, central), Datto (Backup, DR, Access Points), Unifi (access points, switches, bridge)

At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process, Nostra is an equal opportunity employer committed to diversity and inclusion.