Managed IT Support

All the expert support
your business needs

Why you need managed support...

Imagine having your own dedicated in-house team of tech experts, but without the overheads. That’s what Nostra provide. Our consultative-led approach delivers a layer of security, governance and advice over all your IT decisions and implementations that are tailored to your needs.

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Nostra managed IT support...

Defining how IT support should be delivered with the right solutions for your business
Full-end user support

Around-the-clock support to end-user staff seven days a week.

Security management

Installing a software system that will monitor 24/7 the entire IT network for security issues. Alerts such as email account or server breaches are immediately triggered.

Patch management

Product improvements are made almost daily by service providers. We ensure all patch updates are implemented. Ransomware will exploit known vulnerabilities in systems. Patching prevents this.

Third party engagement

We work with third parties on behalf of our client.

Where permitted, Nostra will engage with your third party suppliers on technical issues on your behalf, until resolution.

With third parties where Nostra are the partner of record, i.e. Microsoft, Veeam, Datto, Adobe, we take full management of these engagements on your behalf.

Consultancy & network design

We design solutions to solve IT problems such as networking issues.

Duplicated IP addresses, unable to connect to local files or printer shares, or simply slow performance are some examples.

Monthly reporting

Issued in PDF format in a user-friendly layout. Monthly reports will give you an insight into the performance and security of your systems.

Co-managed IT

Access to our vast range of IT resources and abilities that compliment your in-house team, allowing you to deliver in all the areas your business needs.

Onsite dedicated resourcing

Accumulated abilities of the Nostra Team through one onsite customer facing resource. Ideal for time sensitive operating environments.

Fully outsourced IT manager

A dedicated first point of contact for immediate response, continuously focusing on the needs and priorities of our user.

IT recruitment

Onboarding the right people to your team based on an in-depth understanding of your IT needs.

Management of servers

24/7 support for server related issues so that they operate at peak performance. Management
of hardware, software, security, and backups to ensure they meet your business needs.

Why Nostra?

Why
Nostra?

Trust

Trust is paramount to our values. We know the importance of your data and strive to provide the best service that gives you peace of mind.

Expertise

Our team has unparalleled product knowledge and experience. Whatever your IT requirements are, we
can deliver.

Commitment

We help your business grow and succeed. We know how to implement improved outcomes that will genuinely benefit your business.

Let’s work together

Nostra IT Services

We’re here to help you, so feel free to contact us for more information on the services we provide.

Let's work together